UMANG stands for Unified Mobile Application for New-age Governance. It is a mobile application which aims to provide multiple government services. UMANG was developed on November 26,2017 by the Ministry of Electronic and Information Technology and National e- Governance Division. UMANG is a digital initiative of India which is accessible by all citizens through Umang mobile app, website, SMS short code and UMANG toll free IVR. The latest version of UMANG app is “version 3.0.4”. It operates on four operating system:
- IOS, and
It is available in 13 indian languages. It provides e-Gov services 24/7 through a single unified app. At the time of launch, UMANG had 162 services through 33 departments of central and state government. But, Now the users can access 841 services through 127 department Central and state government. It will replace or complement over 1500 apps launched by the government. Progressively, many e-gov services have been brought online by the government for the sake of citizens. UMANG has customers from different regions, language, and culture. There are various services provided by UMANG such as:
- BharatBill Payment,
- PAN and EPFO services,
- PMKVY service,
- CBSE and much more.
Users can download this app by the google play store and it’s available for multiple channels like webpage, mobile applications and IVR etc. Firstly, Users will have two options for registering themselves as: User Login and Department Login. Department login can be used by government employees via departments. But “Users Login” is provided for users who want to access e-gov services. So, Users have to register your name by providing their mobile numbers. You will get the verification code on your provided number. Users can also login with their Facebook, google or twitter account. Users can create or change their profile. Users have to set their MPIN for Login and make it safe from unauthorised access. MPIN is just like a password and mandatory for all users to login after registering themselves. UMANG app required some general information about users like gender, DOB, Occupation, Qualification, State, District and Address etc. UMANG users can easily set their account settings like Updation mobile number, change MPIN, forget MPIN and recovery options etc. UMANG users can easily delete their accounts if they want.
UMANG Team provides all Trending, New & Updates, Top Rates, Suggestion and recently viewed services of users on the Home Page. It provides 841 services of government in concern of Women & Child, Farmer, Pensioner, Students and Youth. It provides all documents at one place like AADHAR, PAN, birth certificate and Driving License etc. Users can also access this app for bill payment in terms of electricity, and taxes etc. Users can also book for OPD appointments in government hospitals and see their reports by registering accounts. Students can also prefer this one for exam results, exam centre location and school locator etc. It is also available for health services, Job searching, business and travelling etc. UMANG has the ability to bookmark favourite services. Basically it provides all government services for the citizens from different regions. It is consists some Flagship Schemes of a government such as:
- Ayushmann Bharat,
- Pradhan Mantri Awas Yojana- Urban (PMAY),
- Pradhan Mantri Jan Dhan Yojana (PMJDY),
- Pradhan Mantri Mudra Yojana (PMMY),
- Pradhan Mantri Ujjawal Yojana (PMUY),
- Saubhagya, and
- Swachh Bharat.
UMANG teams concentrate on Quality, Communication, Documentation, transparency and effective apps to obtain the best results. UMANG app has a 4.5 rating out of five. UMANG is helpful in many government terms such as business, Job searching, bill payment, Agriculture and educations etc. UMANG app is very secure and safe for bill payment. UMANG app required to sign some terms and policy of the app by the users at the time of Sign Up. And, UMANG users do not share any OTP regarding any services to others. Customer Services of the app is available 8am to 8pm all the all days of the year. UMANG is a 100% export oriented unit under the Software Technology Park of India.